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Sabre Tests Strategic Offshoring with NIIT Technologies, Then Opens Captives Around the Globe
In 2001, Sabre Holdings evaluated options to reduce its sales and distribution costs. But the company also wanted to minimize the risk of having all its IT knowledge in one region. Its first offshoring relationship was with NIIT. That has been so successful Sabre has since opened its own captive centers in Poland, India, Argentina, and Uruguay. This story relates the benefits of this model.
It is a Big World -- Offshore Suppliers You May Not Know
With the maturation of offshore delivery from India and other countries, a question we frequently hear from companies looking to continue their outsourcing journey is "Who are the offshore suppliers I don't know but should know?"
On-Demand Desktop Hardware and Software Support Simplifies Management and Cuts Costs for Peruvian Bank
Banco de Crédito del Perú (BCP) faced problems with hardware and software refreshing. To complicate matters, the bank had also adopted desktop technology in an ad hoc manner from numerous vendors over many years. Subsidiaries located in different countries had different business cultures and adopted technology their way. Selecting HP's Access on Demand helped the bank get a handle on its vast computer inventory.
Insider Views on Trends in Global Sourcing
Where will suppliers outsource work in the next couple of years? And why? There are dramatic changes in attitudes toward this decision!
New Offshore Hot Spots: 2005 and Beyond
The next wave of BPO hot spots could well emerge in 2005 as global corporations rethink their sourcing strategies and look beyond cost as the key driver for outsourcing. Here's our list.
How Real Estate Choices Affect Offshoring Decisions
Locations like Brazil and Argentina may compare favorably with current offshoring favorites such as Delhi and Shanghai, a new study by global real estate firm Jones Lang LaSalle found. Read about the up-and-coming offshore locations.
Smoothing Over the Privacy Potholes in BPO Outsourcing
New U.S. laws have made privacy and data security a risky business. Be scared. Be very scared. Here's why.
ASP in Brazil
Persona is one of
the executives at Widesoft, an ASP located in Limeira, Brazil. Widesoft's
founders created Brazil's first business-to-business
(B2B) Web-based exchange long before eCommerce was cool.
It Takes Two to Tango
Ceitech is one of the biggest IT outsourcing companies in Buenos Aires, Argentina. The company, which has been in business 30 years, has just decided to use outsourcing itself.
International Outsourcing Becomes A Brave New World
Lethem, Guyana is a remote village with little more than an airstrip and scattered mud huts. The South American town didn't have telephones until two years ago. And the idea of using money to pay for things is still foreign to many of the 2,000 residents. Most prefer to be paid in salt because it preserves meat.
BPO's Breakthrough Moment: A Reflection on the Recent PwC-BP Amoco Transaction
PricewaterhouseCoopers (PwC) and BP Amoco (BPA) have embarked on a significant outsourcing collaboration that has the potential of being a watershed event.
British Petroleum Keeps Strategic Focus
We're paying increasing attention to non-IT or business process outsourcing (BPO) services over the coming year. The growth of BPO is an important emerging industry phenomenon that is driving tremendous value into the buyers that choose it. The British Petroleum/PricewaterhouseCoopers relationship offers a highly successful example of this phenomenon.
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