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 How Outsourcing Transformed a Hotel Operator into a Services Company
When this outsourcing relationship started, Grupo Posadas was a hospitality provider in Latin America. Today, it has transformed itself into a services company with multiple revenue streams in a variety of vertical markets. Grupo Posadas formed four new companies based on the platform it created with Oracle On Demand.
A.T. Kearney Study Compares U.S. Cities and Latin America for Offshore Outsourcing
How do Argentina, Brazil, Chile, Costa Rica, and Mexico compare to Tier 2 cities in the United States? A.T. Kearney's annual study, while global in scope, compares them from a regional perspective. (2010)
Shelter Provider Delivers Same Value to U.S. Service Sector as it Does for Manufacturers
ProDivNet wanted to set up shop in Mexico but quickly discovered it didn't have the management infrastructure to set up Mexican operations. The small business outsourced the project to a shelter provider that knew how to establish a presence, manage staff, and maintain a service-based operation south of the border. (2010)
Application Development Outsourcing Provides Transformation for Motorcycle Assembler in Latin America
Auteco Kawaski, a larger motorcycle assembler in Latin American, was unable to track the service and warranty records on individual bikes by either its 300 dealers or 350 service shops. A Colombian supplier, PSL, created the application to do just that. (2010)
Why Chile Is Becoming an Offshore Destination
Today, companies are outsourcing to other places in the world besides Asia to diversity their risk. Read why both buyers and suppliers are selecting Chile. (2009)
Yahoo! Invigorates Its Brand and Reach by Outsourcing to a Brazilian Supplier
In order to remain competitive, search engine provider Yahoo! needed to expand its presence in Latin American markets, searching for a development partner to create hotsites in days, sometimes hours. A Brazilian supplier not only filled the bill but also provides innovation. (2009)
Nearshore and Domestic Locations Spearhead Increased Call Center Outsourcing
Offshore activities are nothing new for Europe. But what’s new is nearshoring is now starting to be internal to the EU, especially in Eastern Europe. Read why this is happening, what kinds of work are best for this region, and which suppliers are currently dominating the landscape. (2009)
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